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If you reside in the United States of America and your private Information was compromised during the February 2024 targeted cyberattack on Prudential's computer systems, the “Data Incident”, then you may be eligible to receive Settlement Benefits. Excluded from the Settlement Class are: (1) Prudential and its officers and directors; (2) anyone who validly excludes themselves from the Settlement; (3) the Judge in this case, and the Judge’s family and staff, (2) anyone responsible for perpetrating the Data Incident.

If you wish to receive one or more of the following Settlement Benefits, you must file a claim by October 3, 2025.

Prudential will establish a Settlement Fund of $4,750,000.00. The Settlement Fund will first be used to pay court-approved attorneys’ fees and costs, Service Award for the Plaintiffs, and the costs of administering the Settlement. All of the remaining funds will be used to pay for the benefits described below.

Settlement Class Members may claim ONE of the following benefits. If you claim more than one benefit, you will receive payment only for the highest value benefit.

1. Documented Out-of-Pocket Losses. If you incurred actual, documented out-of- pocket losses due to the Data Incident, you can claim up to $5,000.00. The losses must have occurred between February 4, 2024, and October 3, 2025. This benefit covers out-of-pocket expenses like:

  1. fees for credit reports, credit monitoring, or freezing and unfreezing your credit;
  2. cost to replace your IDs;
  3. charges incurred from actual identity theft, fraud, or other misuse of your personal information.

You must send proof, like receipts, to establish a valid claim. You can add your own notes to explain other papers, but those notes alone are not enough to make a valid claim.

2. Social Security Number/Tax Identification Number Impact Payments. If your Social Security Number or Tax Identification Number was exposed in the Data Incident, you can claim this benefit without proving you lost money. The expected payment amount is $200.00 - $599.00. The actual payment amount will depend on the type of the different claims filed by all of the Class Members.

If you are not sure if you qualify for this benefit, please contact the Settlement Administrator.

3. CCPA Payments (available to California residents only). If you live in California, a law called the California Consumer Privacy Act, “CCPA, may allow you to claim a payment. To qualify, at least one of the following types of personal information must have been exposed in the Data Incident:

  • driver's license, passport, Non-U.S. Nation Identification Number, or other government-issued identification;

  • credit or debit card information;

  • treatment, diagnosis, prescription, or health condition;

You can claim this benefit without proving you lost money.

The expected payment amount is $100.00 - $599.00. The actual payment amount will depend on the type of the different claims filed by all of the Class Members.

If you are not sure if you qualify for this benefit, please contact the Settlement Administrator.

4. Pro Rata Cash Payments. If you do not qualify for benefits 1-3, you can still claim a Pro Rata Cash Payment. Once all litigation and administration costs have been paid, and all other benefits have been paid out, all of the money remaining in the Settlement Fund will be split evenly between Class Members who claim this benefit. You can claim this benefit without proving you lost money. There is no current estimate of how much this payment will be as it will depend on the type of different claims filed by all of the Class Members.

For more details regarding the Settlement and the Settlement Benefits, please review the Notice, Settlement Agreement and FAQs.

To start your online claim, you must login with your Notice ID and PIN. You can find your Notice ID and PIN at the top of your email or postcard notice. If you are unable to locate your ID & PIN, please contact us by emailing info@PrudentialFinancialDataBreach.com. Please request your Notice ID & PIN by providing the Class Member’s full name and mailing address.

You may also download a Claim Form here and submit it, along with any supporting documentation, by U.S. mail or email to:

You must submit online, mail, or email your Claim Form by October 3, 2025.